What is an Office Telephone System and how to get benefit from a phone system?
A PBX Telephone system connects your office user telephone extensions to the Public Switched Telephone Network or Service Provider lines. Moreover, it allows internal communication for a business and shares a minimum number of telephone trunk lines between the users.Phones systems are available in different brands and two flavors. Traditional analog PABX telephone system and VoIP Telephone System. Traditional PABX System connects all the phones to the central unit with separate cable connect to each phone and limited in modern day business communication features. A VoIP Phone System[ IP PBX ] work with network connectivity and provide communication by utilizing the TCP/ IP network protocol stack. In business phone system, an IP PBX System acts as the central switching system for phone calls within a business. By Using Network infrastructure for connecting the phones to the central unit and ability top share same network port for both computers and Telephone reduce significant infrastructure expense.
The use of PBX was to provide shared access to limited resources. Such as a business having 1, 4, 8 or more lines from a service provider and the number of users in that organization is greater than the number of lines the PBX System share the line to all the users. Instead of providing the separate costly public line for all the users it will allow the users to share a small pool of lines.
Considering IP Telephone System, there are several advantages businesses can benefit. Some of the standard features are IVR, Voice Mail, Call Recording, Voice Mail to Email, Mobility Users, Call Queue, Conference call bridge, Telephone CRM Integration and Remote office connectivity. With IVR and call queue you can handle more calls with few staff on board. The Voicemail, Voicemail to email and Mobility options make sure you never miss customer reach even out of the office. Conference call bridge, The Telephone CRM Integration, and Remote office connectivity provide higher business productivity.
Phone System PBX / PABX – IP Telephone System
We Offer complete telephone system PBX / PABX solutions and call center solutions to Kenya, Mombasa, Mombasa, Kisumu, Ras Al Khaimah, Nairobi . We understand a good telecommunication system will be a backbone of your company. The right telecom products and solutions ensure your business are always connected. Other than that it grows with your business and provides technical features that enhance your business.We always make sure our customers are getting the right Telephony solution. Our long time experience and expertise in this field allow us to understand your exact business communication needs and help you achieve that.
We carry top brands in the telecom industry to fulfill every requirement from our customers. We deal with Avaya, Panasonic, NEC, Grandstream, Lg-Ericsson, samsungSangoma, Samsung, Yeastar, Digium, RTX, Yealink & Asterisk Custom solutions. As one of the best telephone companies in Kenya, Nairobi, Nairobi, we offer our telecommunication services almost every big city across the Middle East and Africa region. Call us today to get free consultation and quote.
Business Telecom Trends
Most of the businesses that own or would like to buy a business telephone system don’t know terms commonly used in the market. It Is also true among small and medium-sized businesses (SMBs), in which the lack of dedicated IT or any other technical staff results in a lack of knowledge of current technology trends.The Enterprise Telephone marketplace is changing rapidly and keep pace with all the technological and business process changes happening inside the enterprise.
Does your company now need IM baked into its communications infrastructure, seamless wireless connectivity, integration with business applications like CRM, voicemail to email, or any kind of other technology? How would you tell what are critical technologies and solutions and discover which solutions provide the right combination of features, services, SLAs, and value to satisfy your organizational needs?. It is where professional telecom company like us coming into the picture. You can talk to our sales engineers for finalizing your business Telephone system requirements. We assist you over the phone as well as visit your business, if situation wanted, completely free of cost.
PABX System VS. VoIP PBX System [ IP PBX ]
Why You should move to VoIP Phone System
If you still have a traditional business telephone system, you should think about going away with it for good. Since there is a lot of superior IP phone systems, which lets you connect to your customers in a modern way. One benefit of investing in a business VoIP telephone system is the ability to connect a variety of devices and software beyond traditional desk phones. However, with a lot of possibilities for making and receiving calls, it could be tough to identify the optimal phone setup to your company’s needs.The VoIP Telephony includes advanced communication features and additionally, offers a significant amount of scalability and robustness. An IP Telephone system enables you to connect hardware IP phones directly to a typical network system port. The same port can share with the computer. Software phones could be installed entirely on the PC. Now you can get rid of the phone wiring and then make adding or moving of extensions incredibly easier. In new offices, you can eliminate the need for wiring. Thus, it can share the cables user for the computer network.
When you heard CTI, it means Computer Telephony Integration or employed for VoIP Telephone systems which let you take control of your phone together with your computer. It Often works, either way. Means the telephone can control your computer and the other way round.With VoIP and CTI, it can provide the communications framework to handle communications and data by anyone inside your company, anytime and in anywhere. Integrates telephone communications and CRM your computer screen displays information about the caller, including the phone number, address, and information regarding their account from the database of your company CRM or ERP. All this features facilitates improved customer support by permitting the representative to gain access to information regarding the client instantly. It also helps to speed call resolution.
Modern IP PBXs, which connect with the data network rather than the phone network, have evolved hand-in-hand with mobile devices. Businesses can continue to use IP desk phones or headsets using these systems. They likewise have the liberty to make use of smartphones as PBX extensions. Even the SIP Trunk provided by most of the modern telecom companies can connect to IP Telephone System.
Older PBXs were hard-wired switching systems that enabled multiple extensions to share an incoming line from the phone company (known as a “trunk” line ). These telephone systems tied employees with their desks. BecouseSince desk phones should physically connect to the PBX system.
Our Office Phone System Kenya Solutions designed to be both scalable and feature rich and meets the growing demands of today’s business conditions.We have telephone products to support all the communication methods like IP, TDM, Video, Wired or Wireless and SIP Protocol. Choose from a wide assortment of office telephone systems PBX/ PABX that best fits your Business. Our Telephone system installation service deliver maximum deployment flexibility and all business niches or personalization requirements.Vector Kenya offer high-tech installation service for Telephone Systems and Phones in Kenya, Nairobi as well as best price access in this region. Contact Vector Kenya today for your Office Phone System Kenya, Office Telephone System Nairobi, Office Phone System Installation Nairobi or Buying your Telephone Products in Nairobi. We cover entire Nairobi included Kenya, Nairobi, Eldoret, Ras Al-Khaimah, Mombasa, Eldoret, All Ain, and Kisumu.